FAMILY AND CHILD TREATMENT (F.A.C.T.) SERVICES

The Family and Child Treatment Program is a family focused treatment program designed for children 0-6, 7-12 and 13-18 years of age. Children accepted will be those exhibiting emotional and/or behavioural problems. This includes both “acting out” behaviours (e.g., hostility, temper tantrums, delinquent behaviour, etc.) and “acting in” behaviours (e.g., withdrawal, phobias, depression, etc.). Although it is preferred that we work in conjunction with the family, from time to time, it is necessary to work with a child exclusively. Referrals are accepted through our Intake process, family members directly and collaterals.

A number of programs fall under F.A.C.T. services including the following:

a) Community Based Services

Referrals are accepted from the community for children and their families; a range of outpatient services are provided from trained counsellors. Referrals are received through our Intake process.

b) Early Years

The purpose of this program is to serve children under 6 and their families who are experiencing mental health issues/concerns. Services will be provided within a collaborative, solution focused, cross-sectoral approach, involving existing programs such as Healthy Babies, Healthy Children and new initiatives such as Ontario’s Early Years Centres.

Referrals are accepted through our Intake process.

c) Intensive Services  

The purpose of this program is to provide children and families with mental health issues with intensive flexible mental health intervention/treatment in their homes, schools and communities. Services will be provided within a collaborative, cross-sectoral approach.  

The core service design is based on principles of solution focused therapy. Intensive In-Home Services include:

• Services are delivered primarily in the home, but may also include school and community.
• Services which are available not only during the day, but outside normal business hours and on weekends.
• Services will be provided by a mix of professional staff including clinicians, child care workers and psychologists
• Services will build on both individual and family strengths and resources.

 Referrals for Intensive Services are accepted through our internal Intake process and also through the Renfrew County Coordinated Access Committee.

d) Francophone Services

To provide a full range of children’s mental health services to French speaking children under the age of 16 (up to 18 if attending school) and their families.  

The program will be delivered through two streams:

• School Based Services – through a joint agreement with the French Language School Boards; the counsellors will be assigned to work from designated schools and provide mental health services to children referred by the school.
• Community Based Services – referrals are accepted from the community for children and their families; a range of outpatient services are provided from trained counsellors. Referrals are received through our Intake process.

e) Trauma Services

Referrals are accepted through our intake process for children who are experiencing issues related to a trauma (ie. sexual abuse, witness to abuse, physical abuse, etc.). A specialized assessment is completed and an individualized treatment program developed.

f) Attachment Services

Attachment is the deep emotional tie or connection that an infant forms with a primary caregiver and is determined by the responsiveness of the caregiver. Parents with children between the ages of 0 - 8 are welcome to call The Phoenix Centre directly for a referral to the attachment services. Referrals may also come from doctors, schools and/or other community agencies.